FAQs and announcements /iPhone and other mobile apps

Check here for Lonely Planet app information, technical fixes and support

Topic (19) Comments Views
I bought a City Guide or Phrasebook from the LP Travel Guides app (in-app purchase) and now there is a newer version showing as a stand-alone app in the app store – will my app be upgraded? 0 8,681  by xiaozhengm
Why have you rolled back the old version of the master app? 3 7,592  by Whoon
Why don’t my in-app titles appear on my new device? 0 6,090  by Kerrianne
Do I have to pay for upgrades? 0 6,298  by Trent
How do I get my apps on my new device? 0 5,605  by Trent
Who’s behind Lonely Planet iPhone apps? 0 6,311  by Trent
I've been charged twice for downloading something I’ve already paid for - how do I get my money back? 0 5,734  by Trent
Why isn’t the "Locate Me" function working in my City Guide app? 0 6,734  by Kerrianne
Why does my Lonely Planet city guide app crash when I launch it? 0 5,062  by Kerrianne
When will you release new city guide app titles? 0 4,970  by Trent
Why is the audio so quiet for my phrasebook app? 0 4,517  by Trent
What language phrasebook apps do you produce? 0 4,880  by Trent
I’m not happy! How do I get my money back? 0 5,018  by Trent
Can I move my ‘stand alone’ apps that I bought via iTunes into my Lonely Planet Travel Guides ‘master app’? 0 5,120  by Robert
Why has my POI Filter disappeared from my map? 0 4,229  by Trent
Will Lonely Planet add more phrases to the phrasebooks? 0 3,446  by Trent
Can I slow down or speed up the audio on my phrasebook? 0 3,788  by Trent
Will Lonely Planet produce more phrasebook titles for iPhone? 0 3,716  by Trent
Why are my maps behaving strangely? 0 4,184  by Trent