FAQs and announcements /iPhone and other mobile apps

Check here for Lonely Planet app information, technical fixes and support

Topic (19) Comments Views Latest activity
Why have you rolled back the old version of the master app? 2 2,008  by Lucinda
I bought a City Guide or Phrasebook from the LP Travel Guides app (in-app purchase) and now there is a newer version showing as a stand-alone app in the app store – will my app be upgraded? 0 1,478  by Customer
Can I move my ‘stand alone’ apps that I bought via iTunes into my Lonely Planet Travel Guides ‘master app’? 0 2,592  by Customer
Why isn’t the "Locate Me" function working in my City Guide app? 0 3,137  by Kerrianne
Why don’t my in-app titles appear on my new device? 0 2,963  by Kerrianne
I’m not happy! How do I get my money back? 0 2,564  by Trent
Why has my POI Filter disappeared from my map? 0 1,698  by Trent
Why are my maps behaving strangely? 0 1,913  by Trent
Do I have to pay for upgrades? 0 2,576  by Trent
How do I get my apps on my new device? 0 2,512  by Trent
Who’s behind Lonely Planet iPhone apps? 0 3,825  by Trent
I've been charged twice for downloading something I’ve already paid for - how do I get my money back? 0 2,971  by Trent
Why does my Lonely Planet city guide app crash when I launch it? 0 2,510  by Kerrianne
When will you release new city guide app titles? 0 2,523  by Trent
Why is the audio so quiet for my phrasebook app? 0 2,128  by Trent
Can I slow down or speed up the audio on my phrasebook? 0 1,301  by Trent
Will Lonely Planet produce more phrasebook titles for iPhone? 0 1,448  by Trent
What language phrasebook apps do you produce? 0 2,342  by Trent
Will Lonely Planet add more phrases to the phrasebooks? 0 1,287  by Trent